Receptionist/Administrative Assistant – Surrey, BC
We are currently seeking an energetic individual who has exceptional customer service skills. You will handle incoming phone calls and customer inquiries, organize appointments and schedules, create invoices and receipts, as well as other required administrative work.
Your duties will include but are not limited to the following:
- Work as front reception answering incoming phone calls and emails
- Greet customers and couriers
- Thoroughly understand all products and answer client inquiries
- Organize and schedule appointments
- Process customer orders and payments
- Prepare paperwork for warranties and reorders
- Create invoices, sales receipts, and monthly statements
- Handle account set-up and terms for new and existing providers.
- Provide wearing instructions for customers when needed
- Resolve client concerns in a professional and helpful manner
- Complete filing duties
- Assist with other administrative tasks as needed
To apply for this position and be a successful member of our team you must exhibit the following attributes:
- Be reliable and consistent
- Have exceptional customer service skills and maintain a friendly and helpful persona
- Ensure a professional and courteous phone mannerism at all times
- Have a high attention to detail
- Have the ability to accurately record large amounts of information on a tight deadline
- Be able to prioritize workload according to demands
- Have the ability to work in a constantly changing environment
- Be able to work independently and take initiative
- Have excellent verbal and written communication skills
- Have a high level of comfort using Excel, Outlook, and navigating the Windows operating system
Mon-Friday 8:30am-5:00pm
Competitive wage + Health/dental benefits after 3 months